日本語

Crédit Agricole Corporate and Investment Bank, Tokyo Branch We shall endeavor to solicit our customers for financial products in an appropriate manner based on this Policy in order to provide state-of-the-art financial techniques and best services by meeting our customers’ high expectations and trust.

1.We shall endeavor to solicit our customers for financial products in a manner which matches customers’ intentions and conditions with full understanding of customers’ purpose of transactions, knowledge, financial conditions and investment experience, etc.

2.We shall endeavor to secure, by providing explanatory documents or by other suitable means, that our customers sufficiently comprehend details and inherent risks of the products, and make independent decisions based on own judgment and responsibility.

3.We place the first priority on securing customers’ confidence on ourselves and shall not provide definitive forecasts or false information while recognizing such information is incorrect, which may lead to customers’ misjudgments.

4.We shall not conduct solicitation activities through telephone calls or visit during inappropriate hours, such as late night and early morning.

5.We shall endeavor to strengthen its internal control systems to ensure appropriate solicitation, by complying with relevant laws and regulations.