顧客ニーズに合った豊富な金融商品と
オーダーメイド型のソリューションを提供。
Crédit Agricole Securities Asia B.V., Tokyo Branch
We shall sincerely respond to any complaint or consultation from our clients with the intention to promptly resolve it.
Please feel free to contact your Account Manager whenever you have anything to tell us about our services or you need to consult with us. The Compliance department (telephone: 03-4580-5404) is always available to ensure that your complaint or consultation is treated in accordance with our internal rules and procedures. So please contact with the Compliance department whenever you feel uncomfortable in our way of handling your complaint or consultation.
You can also contact with the following organizations through which a complaint or dispute would be resolved.
Financial Instruments Mediation Assistance Center ("FINMAC")
Telephone: 0120-64-5005
Japan Financial Services Association
Telephone: 0570-051-051
