日本語

February, 2010
Crédit Agricole Corporate and Investment Bank, Tokyo Branch To be a bank that enjoys the confidence of our customers and become the customers' bank of choice, at Crédit Agricole Corporate and Investment Bank, Tokyo Branch (hereinafter, "Branch"), we observe the relevant laws relating to customers' personal information. We do not use personal information for purposes other than its intended purpose without the consent of the customer, and if it receives a complaint from a customer, we make every effort to resolve the situation at the earliest stage. We approach the protection of personal data appropriately and in good faith.

We acquire the personal information of customers so that our transactions with customers progress securely and soundly and so that customers can be provided with better financial products and services. In concrete terms, the information is used for such purposes as checking the identity of a person, checking various conditions for doing business, and introducing new products and services to the customer.
Personal information is used within the scope of the purposes of acquisition and shall only be used as far as necessary for carrying out business and shall not be used for a purpose other than the intended purpose.

The most general types of information to be acquired are the address, name, date of birth, sex, and telephone number of the customer. In addition to these types is the information requested from the customer when transactions are commenced.

Once adequate security measures are taken, customer information may be mainly acquired using mail, and electronic devices such as the Internet and telephone.

The Branch shall not use or externally provide customer information except in the following cases:

• Where the customer has consented
• Where it is judged as being necessary under a law or ordinance
• Where it is considered as being necessary for the interests of the customer or community
• Where the Branch introduces a financial product or service thought to be of great interest to the customer
• Where the Branch uses the personal information jointly with other Crédit Agricole group companies (Crédit Agricole Securities Asia B.V., Tokyo Branch, Crédit Agricole Asset Management Japan, etc.), within the scope prescribed in the Financial Instruments and Exchange Law, the Banking Law, and other laws and ordinances, etc. in Japan, for the provision of integrated financial services and the management of risks
• Where the personal information is to be entrusted with a third party for the purpose of outsourcing operations

(In this situation, the said third party is investigated, the necessary contracts are concluded, and other measures required under the laws and ordinances are taken.)

Appropriate measures are constantly taken so that customer information can be kept accurate and up-to-date. In addition, to prevent the loss, destruction, falsification, and leaking, etc. of the personal information of customers, we take appropriate information security measures such as measures against unauthorized access and computer virus countermeasures.
In addition, we ensure that any company handling the personal data of customers, etc. on consignment from the Branch also enforces rigorous management.

Unless there is a particular reason, we approve customer requests for the disclosure of their own information after checking that the applicant is the person concerned. In addition, if the information about the customer is inaccurate, we modify it so that it is accurate. Apply at the inquiries desk detailed below. Please note that actual costs may be billed for disclosure.

Inquiries:
Direct all applications relating to the disclosure, or correction of the use of personal information as well as any questions about points that are not clear to the telephone number given below.

Compliance Department,
Crédit Agricole CIB, Tokyo Branch
Shiodome-Sumitomo Building
1-9-2, Higashi-Shimbashi, Minato-ku, Tokyo, 105-0021
Telephone: 03-4580-5404
Reception hours: 9:00 a.m. to 5:00 p.m.
(Excluding weekends, and bank holidays)

The public announcement of this policy is assumed to be done by providing this policy on the reception of the Branch and offering it for reading (including to post on our website).
Also, the above information may be modified as a result of amendments to the law and other reasons. In that case, a public notice will be posted in the same manner.

The Branch is a member of the All Banks Personal Data Protection Council, a personal data protection body approved by the Japanese Financial Services Agency. The reception window for complaints / inquiry of the All Banks Personal Data Protection Council receives complaints / inquiries about its member's handling on the personal data.
[Window for Complaint / Inquiry]
All Banks Personal Data Protection Council
http://www.abpdpc.gr.jp/
Telephone: 03-5222-1700
Or, any branch of the Bank Transaction Inquiry Center near you

This Bank uses the customer's personal data jointly with the following details:

(1) Parameters of Personal Data to be jointly used

The name of issuer (for corporation: company name, name and title of the representative person), address (including zip code), name of the person who requested to open the current account (for corporation: company name, name and title of the representative person. Shop name, if any), date of the birth, occupation, capital (only for the corporation), type of the draft / check, face amount of the draft / check, date of clearing (presented), paying bank (including department, branch), clearing bank (including department, branch), reason of payment dishonor, date of the suspension for the deal, the office of the clearinghouse and the bankers association that owns the clearinghouse which the concerned paying bank has a membership with.

(2) Scope of joint users

Clearinghouses at various locations, its member banks, All Banks center for the individual credit information, Bankers Associations at all locations that have associated membership with the Japanese Bankers Association (including its inquiry centers for the suspended)
Please refer to the following website address of the Japanese Bankers Association with regards to a list of the joint users:
http://www.zenginkyo.or.jp/abstract/clearing/index.html

(3) Purpose of uses at joint usage

To ensure smooth circulation of the drafts / checks, and to judge on the credit transactions by the financial institutions

(4) Name of organization who should be responsible on the management of personal data

The Bankers Association owing the clearinghouse which the paying bank (the branch office) handled the dishonored draft / check has a membership with